Operations domain
Operations cases: find the bottleneck, fix the process
Operations interviews focus on how work actually gets done — capacity, cost per unit, quality and speed. You'll be asked to diagnose slow or expensive processes and prioritise fixes.
Cases you'll face
Process improvement
“Why does hospital discharge take six hours?”
Cost reduction
“Cut a furniture brand's delivery cost by 20%.”
Capacity planning
“Should a factory add a second shift or a new line?”
Supply chain
“How should a D2C brand redesign its warehouse network?”
What interviewers test
- ✓ Finding bottlenecks
- ✓ Unit-cost maths
- ✓ Prioritisation (80/20)
- ✓ Practical trade-offs
Try this question
A quick-commerce company promises 10-minute delivery but averages 17 minutes in Pune. Where would you start?
Answer it with the AI interviewerConcepts to know
Operations framework
Fixing a process: capacity, speed, quality, cost.
Value chain
Every step from raw material to happy customer.
Fixed vs variable costs
Costs that stay put vs costs that grow with sales.
Economies of scale
Getting cheaper per unit as you get bigger.
The 80/20 rule (Pareto)
A small share of causes drives most of the result.
Benchmarking
Compare with others to see what ‘good’ looks like.
The Case Flex weekly
One concept. One case breakdown. One practice prompt. Every week, in simple words.
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